i have hosted several sites with ipower for many years and have many stories to tell. i finally left them about a year ago, but still the horror continues.

over the past couple of years, they have started actually answering the phones, which is huge for them. however, once you get a live person, they just read from a script...the script reads something like this 'sorry, but the last tech/sales person you spoke with did not priortize your issue, therefore nothing has been done. i will prioritize the ticket now and the issue will be resolved by the end of the day'

i spent 5 days doing this in september, 2008

the latest is that they let my domain expire and it is now in redemption, so i have to pay $160 because of their stupidity.....